Welcome to Grant Street Group's PaymentExpress status page, which will provide visibility to current and previous incidents impacting our Electronic Payments products.
Resolved -
We have resolved the issue that caused degraded performance on our public sites. This issue was caused by a recent change we made in how we calculate payment processing fees. This issue prevented customers from making payments on the public site between 1:12 and 1:31pm ET (between 10:12am and 10:31am PT).
Sep 3, 17:55 UTC
Monitoring -
We implemented a fix and are monitoring the results.
Sep 3, 17:31 UTC
Investigating -
We are currently investigating this issue.
Sep 3, 17:12 UTC